Last updated: June 02, 2025

Refund and Cancellation Policy

Thank you for your wallet top up at https://www.annexure7.com.

If, for any reason, You are not completely satisfied with the service, We invite You to review our policy on refunds.

The following terms are applicable for the wallet recharge with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Sharp Innovators LLC-FZ, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAE.
• Service refer to the sale on the Service on our website.
• Orders mean a request by You to purchase Service from Us.
• Service refers to the website.
• Website refers to ANTracker, accessible at https://www.annexure7.com.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Right of Withdrawal

In accordance with applicable regulations, users have the right to withdraw from the wallet anytime without having to provide a reason. This right of withdrawal does not apply to transactions related to services provided instantaneously after execution.

In order to exercise Your right of withdrawal, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• Email: enquiry@sharpinnovators.com

We will reimburse You no later than 14 days from the day on which We receive your email for refund request. We will use the same means of payment as You used for the wallet top up, and You may incur applicable fees for such reimbursement. We reserves the right to assess each request on a case-by-case basis and to decide, at its sole discretion, whether to accept or deny the refund request.

Exceptions

We reserves the right to refuse refund requests in the following cases: - If the transaction has already been used or consumed. - If the transaction is related to non-refundable services, such as purchases of prepaid credit or service fees. - If the refund request is deemed fraudulent or abusive.

Refund Process

Upon approval of a refund request, We will process the refund within a reasonable time. The refund will be made using the original payment method used for the transaction, unless otherwise specified by the user.

Contact Us

By using the website and conducting transactions through it, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Refund and Cancellation Policy. We reserves the right to modify this Policy at any time without prior notice. The modifications will take effect upon publication in the website.

If you have any questions about this Disclaimer, you can contact us:

• Email: enquiry@sharpinnovators.com